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Summary In general organization-wide impersonation rights are required for Resource Central to run with all features. Without these rights, RealTime Service cannot have proper access to resource and u...
Resource Central add-ins and web app features is available in PDF format below....
Symptom After upgrading from an older version to Resource Central (RC) 4.1 SR3, the Permission service is missing. Cause The version number of Permission service is 1.0.0.0. Therefore, it cannot be r...
Symptom When you book a room through ResourceFinder and want to update this meeting from your Outlook mobile app (adding attendants), it will send a cancellation to the room as soon as you update the ...
Symptom After setting a complex password (e.g. Ez2pzHdGsK!\-aUt) for a person, you click [Save] and the change is applied. But you cannot use that password to log into Resource Central. Cause The p...
Summary The Resource Finder Outlook Add-In is available on different Outlook clients, below you get the overview of these. Furthermore, specific features might not come or be available at first feat...
Symptom After deploying the Outlook Add-in from the Exchange Server and installing the Outlook Add-In on client machines, the [My Meetings] and [ResourceFinder] button are not available in the Outlo...
Symptom During Add-in operation, you may encounter the following pop-up message: “A program is trying to access email address information stored in Outlook”. Causes The antivirus program blocks th...
Symptom After upgrading to Resource Central (RC) 4.0 from an older version, order forms with “required” properties are blank when you open it in ResourceFinder. Cause In property details, there is a...
Summary In order to help you configure SMS sending in Resource Central backend → System → SMS Configuration, configuration details of each vendor is described below. Purchasable feature - contact Ad...