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  • How to retrieve location ID in Resource Central backend

      Summary To retrieve location ID, go to RC Admin page → Reports → SQL. Type the following command in SQL statement: select id, Caption, IsApplicationNode, NodeType from Tree Click [Run], a table with...

  • How to configure Windows Authentication for Resource Central 4.0+

      Summary   Configure Windows Authentication on Resource Central backend PRE-REQUISITE 1: Internet Information Services (IIS) feature “Windows Authentication” must be installed and enabled for the Res...

  • How to configure support contact details in login screen

      Summary This is Resource Central login screen: If you want, you can add support contact details to the space between disclaimer and AOP logo, like this: In order to do that, follow these steps: 1. G...

  • Set up SureFox in Kiosk mode

      Background This article is made to assist in setting up a Kiosk screen for the Guest registration feature of Resource Central using SureFox browser in Kiosk mode on iOS. Setting up on Android is qui...

  • System requirements for Polycom solution

      Summary Note: This is a system requirements informed by Polycom needed when running an on-premise solution. No matter what, customers are advised to engage with Polycom to have this solution install...

  • How to deploy custom reports with location filter

      Symptom Go to a custom report with location filter in Conditions area. Click on the button to select a location The error page is displayed. It should have been a location page for user to select.  ...

  • How to handle private appointments in Resource Central

      Summary By default configuration on Exchange resources, the private flag (RemovePrivateProperty parameter) for incoming private meeting requests is cleared. The result will be that private meetings ...

  • How to make conditions on checkboxes

      Summary This article is useful if you want to have a textbox that only appears in the form when a specific checkbox is selected.   Resolution This is an example on how to make displaying a field dep...

  • Cannot load any reports and ResourceFinder

      Symptom When you click on any report, the following error shows up: And when you click on [ResourceFinder] button, nothing is loaded and a blank page is displayed.   Cause The Microsoft update KB308...

  • How to perform Add-in 4.0 deployment using command line

      This article consists of the following sections: Requirements Advantages of deployment using command line Predefine add-in configuration properties Add-in deployment using the command line (with par...