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  • How to deploy custom reports with location filter

      Symptom Go to a custom report with location filter in Conditions area. Click on the button to select a location The error page is displayed. It should have been a location page for user to select.  ...

  • How to handle private appointments in Resource Central

      Summary By default configuration on Exchange resources, the private flag (RemovePrivateProperty parameter) for incoming private meeting requests is cleared. The result will be that private meetings ...

  • How to make conditions on checkboxes

      Summary This article is useful if you want to have a textbox that only appears in the form when a specific checkbox is selected.   Resolution This is an example on how to make displaying a field dep...

  • Cannot load any reports and ResourceFinder

      Symptom When you click on any report, the following error shows up: And when you click on [ResourceFinder] button, nothing is loaded and a blank page is displayed.   Cause The Microsoft update KB308...

  • How to perform Add-in mass deployment using Group Policy Object

      This article consists of the following sections: Requirements Create a TRANSFORM file for predefined Add-in settings Per User mass deployment Per Machine mass deployment Requirements Go to System Re...

  • How to create a TRANSFORM file

      Predefine add-in configuration properties Property Name Value Note RESOURCECENTRAL_URL Example: http://RCWebServer/ResourceCentral URL address of Resource Central backend  RC_WEB_VERSION ·      0 = ...

  • How to perform Add-in 4.0 deployment using command line

      This article consists of the following sections: Requirements Advantages of deployment using command line Predefine add-in configuration properties Add-in deployment using the command line (with par...

  • Different font sizes in Resource Central backend print outputs

      Symptom You can see the different font sizes in Resource Central Backend print outputs with the following examples: Navigate to Daily Tasks → Orders: Open an order and print it → The output font siz...

  • Database update error encountered when upgrading to Resource Central 3.8 SR1

      Symptom When you upgrade from an older version of Resource Central (RC) to RC 3.8 SR1, the following error message shows up: Cause This issue only occurs with SQL Server 2008 R2. The built-in SQL fu...

  • Resource Finder script error

    Symptoms When the user accesses Resource Finder from within Outlook, a script error is reported. Cause This issue is caused by a mismatch in configuration between Resource Finder and Resource Central....