Documents related to Software as a Service .
The Add-On Products subscription agreement is a legal document that outlines the terms and conditions governing the use of Add-On Products software and services. It covers important areas such as paym...
We want to make it easy for our customers to share our Data Processing Agreement (DPA) with their stakeholders, including employees, customers and potential auditors. This will support that your usage...
For all our SaaS clients, our IT succession plan is based on the Microsoft succession plan, whose servers host all licenses and information. The Microsoft teams ensure operational continuity for the e...
We designed our infrastructure architecture to ensure the availability, resilience, and continuity of our business at a massive scale. Our operational teams are set up to handle incidents whenever the...
Our servers hosted at Microsoft cloud services are audited at least annually - read more here: https://docs.microsoft.com/en-us/microsoft-365/compliance/offering-soc?view=o365-worldwide...
Add-On Products servers are all hosted in Microsoft Azure. All datacenters are ISO/IEC,CSA/CCM, ITAR, CJIS, HIPAA, and IRS certified. For more information please view: https://docs.microsoft.com/en-us...
As a part of our offering to our SaaS clients, we include specifying 3-5 IP addresses / ranges in our standard SLA. Should the need be larger, then we will also accept this, as a part of our standard ...
The document outlines the security measures and features provided by Add-On Products for their Microsoft Azure-hosted servers, including physical and network security, encryption, backup and disaster ...