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Cannot load any reports and ResourceFinder



When you click on any report, the following error shows up:

And when you click on [ResourceFinder] button, nothing is loaded and a blank page is displayed.



The Microsoft update KB3083185 causes errors in some functions used by ResourceFinder and reports of Resource Central.



Remove the Microsoft update KB3083185 by following these steps:

Go to Control Panel → Programs and Features, select ‘View installed updates’.

Select KB3083185, right lick and select [Uninstall].

More information about actual content of the Microsoft update and consequences of deleting it, can be found by following the link Microsoft update KB3083185.



Applies to: RC 3.8+

Reference: TFS #99628

Knowledge base ID: 0211

Last updated: November 30, 2016

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