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Symptom You can see the different font sizes in Resource Central Backend print outputs with the following examples: Navigate to Daily Tasks → Orders: Open an order and print it → The output font siz...
Symptom When you upgrade from an older version of Resource Central (RC) to RC 3.8 SR1, the following error message shows up: Cause This issue only occurs with SQL Server 2008 R2. The built-in SQL fu...
Symptoms When the user accesses Resource Finder from within Outlook, a script error is reported. Cause This issue is caused by a mismatch in configuration between Resource Finder and Resource Central....
Symptom When creating an order, after you click [Send Order], the screen goes blank and the order cannot be created: Cause A property in the order form has been deleted. After that, a property with ...
Symptom When logging in as a Service Desk Agent, you might see nothing displayed in Tasks screen: Cause In RC 3.8, a SQL schema have been updated (stored procedures and tables) in comparison with RC...
Symptom Open My Meetings (by going to My Meetings Stand Alone page or via Outlook), and select an order, the following error is encountered: Cause Setting “Deadline for Catering” and holiday affects...
Pre-requisite A running SQL server (version 2008 or above) with SQL Reporting Services running/enabled A link to a report created with the SQL Server Reporting Services (SSRS) tool Knowledge about R...
Symptom Click on the Overview section in Resource Central backend, and you may see that the list of resources is not fully displayed and you cannot scroll down to see the full list: Workaround Follo...
Symptom When starting Outlook 2013 or Outlook 2016, this information bar might be displayed saying “A problem was detected with an add-in and it has been disabled”: Clicking on the “View Disabled Ad...
Symptom This issue can be described by the following example: Resource A is booked for a meeting from 6:00 to 7:00 PM Resource A is a part of virtual resource ABC You want to book a meeting with vir...