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Symptom The symptom of this issue can be seen from the following example: 1. Book a meeting with a normal resource. 2. Open its order form and put in 12 for quantity of an item, then send the order....
Summary This issue often occurs when there is something wrong in the configuration, so that the connection is lost and no emails are sent. When it occurs, if you check the log file (stored at: C:\Pr...
Symptom The limitation of booking recurring meetings with Shared Order Form (SOF) can be seen with the following example: Book a new recurring reservation containing orders with resource10 and resou...
Summary If organizer changes time (which can be done by dragging the appointment around the calendar) of an instance before opening ResourceFinder (RF), Resource Central cannot know which instance i...
Summary Some special texts/characters have been tested to prove that they have not been supported in Resource Central system. The list of these texts/characters is as follows: Text/Character Where doe...
Symptom The symptom of this issue can be seen from the following example: - Organizer books an appointment from 8:00 AM to 10:00 AM: - Click [ResourceFinder] ⇒ Select a resource ⇒ Click [Order Form...
Symptom If you use ResourceFinder in One-Step Ordering, then look in My Meetings, the order disappears. But if you open order form in My Meetings to order services, it works normally. Cause Because SQ...
Symptom Once Resource Central (RC) and RealTime Service (RTS) were hooked up to Office365 and everything appearing to work well, you shortly discovered that the e-mail notification that Resource Cen...
Summary After filling in necessary information and clicking [Upload] button to upload license for the RC system, it seems that the license does not work. And in the email sent to user after booking ...
Symptom Look at this example to see the symptom of this issue: - Create an appointment in Outlook calendar for 19-19.30 - Go to ResourceFinder and select 2 resources - Open order form and click [Sav...