Revision history for Resource Central

Lifecycle for product support

Product support Lifecycle policy for Resource Central can be found here

Concerning supported platforms

Here at Add-On Products we value our customers and want to make sure that your purchased product works properly and is covered with the maintenance you need.

Add-On Products follow the Microsoft Support Lifecycle, which means that platforms fall out of support over time. However, If you use a Microsoft platform product which has lost its mainstream support, we want to make sure you are aware that it may still be possible to include these in your maintenance program.

In case you are using a Microsoft platform products, which are out of mainstream support, you will need to purchase extra coverage to include these in your maintenance agreement. Please contact your reseller or us directly for extended support pricing.

Version 4.4.0001.021 (April 15, 2026)

Production date: 31st of March, 2026

This version can upgrade the following versions of Resource Central: All released versions of 3.8, 4.0, 4.1 & 4.2

Version number overview:
Resource Central: 4.4.0001.0021
Resource Central Database: 4.4.0001.0021
Resource Central Sync Service: 4.4.0001.0021
Resource Central Configuration Tool: 4.4.0001.0021
Resource Central Maintenance Service: 4.4.0001.0021
Resource Central Permission Service: 4.4.0001.0021
Resource Central Printing Service: 1.0.0.9
Resource Central Migration Tool version: 4.4.0001.0021
Resource Central Digital Signage Service: 4.4.0001.0021
Outlook® Add-in for Windows and Mac (Microsoft 365): 1.3.25+
Old Outlook® Add-in for Windows and Mac: 1.11.0
Outlook® 2016, 2019, 2024 and O365 Click-to-run 32/64 bit COM Add-in: 4.01.0019 (598E07DB-B5A9-424A-9AEC-C1248E155D53) & 4.01.028 (11564033-B818-4539-B7B3-3F8482930919)
Outlook® 2016, 2019, 2024 and O365 Click-to-run 32/64 bit COM Add-in: 4.00.0199 (This version is not longer supported. Can be used only while for transitioning to newer Add-in while using Hot Fix 1 or higher.)
Teams® App: 1.0.2
Compliant with RealTime Service version: 6.6.x and newer or OfficePlace Connect

• Architectural update - updating/replacing Jquery versions
  Feature 401726
• External booking
  Feature 400091
• Visitors - Visitor documents
  Feature 375783
• Orders - improved loading
  Feature 354277
• Changed the default text of the resource type
  Feature 456892
• New extended icon list for categories
  Feature 444646
• Fixed issues with license expired
  Fixed 431719
• Missing decline button issue in booking manager solved
  Fixed 457131

Version 4.3.0015.0060 SR4 update (October 24, 2025)

Production date: 20th of October, 2025

This version can upgrade the following versions of Resource Central: All released versions of 3.8, 4.0, 4.1 & 4.2

Version number overview:
Resource Central: 4.3.0015.0060
Resource Central Database: 4.3.0015.0060
Resource Central Sync Service: 4.3.0015.0060
Resource Central Configuration Tool:4.3.0015.0060
Resource Central Maintenance Service: 4.3.0015.0060
Resource Central Permission Service: 4.3.0015.0060
Resource Central Printing Service: 1.0.0.9
Resource Central Migration Tool version: 4.3.0015.0060
Resource Central Digital Signage Service:4.3.0015.0060
Outlook® Add-in for Windows and Mac (Microsoft 365): 1.3.25+
Old Outlook® Add-in for Windows and Mac: 1.11.0
Outlook® 2016, 2019, 2024 and O365 Click-to-run 32/64 bit COM Add-in: 4.01.0019 (598E07DB-B5A9-424A-9AEC-C1248E155D53) & 4.01.028 (11564033-B818-4539-B7B3-3F8482930919)
Outlook® 2016, 2019, 2024 and O365 Click-to-run 32/64 bit COM Add-in: 4.00.0199 (This version is not longer supported. Can be used only while for transitioning to newer Add-in while using Hot Fix 1 or higher.)
Teams® App: 1.0.2
Compliant with RealTime Service version: 6.6.x and newer or OfficePlace Connect

• Delegate Manager overview (only available on SAAS and OfficePlace Connect)
  Feature 166826
• Persons with system admin role, should be able to add the system admin role to other persons
  Feature 286641
• Persons – Hide locations that you are not allowed to use
  Feature 374088
• Add End Date in reservation list when using time ranges
  Feature 379184
• Support new meeting room status
  Feature 430266
• Mail log now show errors
  Feature 405391
• Resource Central now support Exchange server SE
  Feature 402143
• Resource Central now compliant with OfficePlace Connect
  Feature
• Rebuild cache architecture of RC
  Feature 398081
• Time problem on available resources fixed
  Fixed 431118
• Text for Client app changed- recurring meetings - replace by conflicts
  Fixed 433071
• Visitor arrival date and time remain unchanged when editing visitor details
  Fixed 415891
• Visitor emails now show QR codes in Gmail
  Fixed 405754
• 2-step orders are now saved correctly with Assistant Organizer only
  Fixed 390987
• Resource booking in Workspace App now works correctly
  Fixed 420913
• Contact person details are now handled correctly
  Fixed 412982
• Visitor arrival notifications now work correctly for multiple check-ins
  Fixed 410398
• Tax receipts now reflect flexible price and flexible item names
  Fixed 405615
• Visitor settings no longer remove attendees from invites
  Fixed 416931
• Delete locations now works correctly
  Fixed 375964
• Outlook COM Add-in and Workspace are now synchronized correctly
  Fixed 397685
• Closed resources now remain closed
  Fixed 418888
• Draft orders are no longer deleted when changing date in RF COM Add-in
  Fixed 353627
• Alternative resources now swap correctly in recurring series
  Fixed 300815
• Conflicting bookings with buffer time on VR are now declined correctly
  Fixed 421102
• Order items can now be modified via Reservations without duplicates or UI issues
  Fixed 421278
• Organizer membership groups are now synchronized
  Fixed 431866
• Organizer now syncs correctly between RC and DS Service
  Fixed 432501
• Visitor check-in now only sends one mail to organizer
  Fixed 433039
• Client app recurring meetings now handle conflicts correctly
  Fixed 433071
• Orders no longer create double items
  Fixed 432676
• Minor fixes
  431867, 431834, 429915, 426410, 419052, 431348, 421314, 419769, 412129, 410410, 419833, 405331, 400303, 431834, 417441

Version 4.3.0015.0057 SR4 removed (September 24, 2025)

Production date: 18th of september, 2025

This version can upgrade the following versions of Resource Central: All released versions of 3.8, 4.0, 4.1 & 4.2

• Removed and replace with version 4.3.0015.0060 due to update on migration tool (not related to Resource central software)

  Version 4.3.0012.0024 Hotfix 5 (May 20, 2025)

Production date: 15th of May, 2025

This version can upgrade the following versions of Resource Central: All released versions of 3.8, 4.0, 4.1 & 4.2

Version number overview:
Resource Central: 4.3.0012.0024
Resource Central Database: 4.3.0012.0024
Resource Central Sync Service: 4.3.0012.0024
Resource Central Configuration Tool: 4.3.0012.0024
Resource Central Maintenance Service: 4.3.0012.0024
Resource Central Permission Service: 4.3.0012.0024
Resource Central Printing Service: 1.0.0.9
Resource Central Migration Tool version: 4.3.0012.0024
Resource Central Digital Signage Service: 4.3.0012.0024
Outlook® Add-in for Windows and Mac (Microsoft 365): 1.3.19
Old Outlook® Add-in for Windows and Mac: 1.11.0
Outlook® 2016, 2019, 2024 and O365 Click-to-run 32/64 bit COM Add-in: 4.01.0019 (598E07DB-B5A9-424A-9AEC-C1248E155D53) & 4.01.028 (11564033-B818-4539-B7B3-3F8482930919)
Outlook® 2016, 2019, 2024 and O365 Click-to-run 32/64 bit COM Add-in: 4.00.0199 (This version is not longer supported. Can be used only while for transitioning to newer Add-in while using Hot Fix 1 or higher.)
Teams® App: 1.0.2
Compliant with RealTime Service version: 6.6.34.51 and newer

• Order lines can now be removed successfully.
  Fixed 417614
• Users can now log in to the RC Web Portal without issues.
  Fixed 413780
• One-stop orders now load faster.
  Fixed 415830
• Improved handling of changes in one-step/VR bookings in the client app.
  Feature 415878
• Issues with Resource Central after upgrade have been resolved.
  Fixed 412660
• Resource Finder no longer gets stuck during loading
  Fixed 415950
• Pending reservation is now deleted after the organizer successfully places a prior booking
  Fixed 400891
• Timeslots with pending reservations are now correctly marked as busy.
  Fixed 400895
• Additions made to the order form by the catering service are no longer removed.
  Fixed 405611

Version 4.3.0011.0036 Hotfix 4 (February 27, 2025)

Production date: 26th of February, 2025

Overview of What's new in Resource Central version 4.3 Service Release 3 can be found here

This version can upgrade the following versions of Resource Central: All released versions of 3.8, 4.0, 4.1 & 4.2

Version number overview:
Resource Central: 4.3.0011.0036
Resource Central Database: 4.3.0011.0036
Resource Central Sync Service: 4.3.0011.0036
Resource Central Configuration Tool: 4.3.0011.0036
Resource Central Maintenance Service: 4.3.0011.0036
Resource Central Permission Service: 4.3.0011.0036
Resource Central Printing Service: 1.0.0.9
Resource Central Migration Tool version: 4.3.0011.0036
Resource Central Digital Signage Service: 4.3.0011.0036
Outlook® Add-in for Windows and Mac (Microsoft 365): 1.3.9
Old Outlook® Add-in for Windows and Mac: 1.11.0
Outlook® 2016, 2019, 2024 and O365 Click-to-run 32/64 bit COM Add-in: 4.01.0019 (598E07DB-B5A9-424A-9AEC-C1248E155D53) & 4.01.028 (11564033-B818-4539-B7B3-3F8482930919)
Outlook® 2016, 2019, 2024 and O365 Click-to-run 32/64 bit COM Add-in: 4.00.0199 (This version is not longer supported. Can be used only while for transitioning to newer Add-in while using Hot Fix 1 or higher.)
Teams® App: 1.0.2
Compliant with RealTime Service version: 6.6.34.40 and newer

• Security - session validation across end points
  Feature 402257
• Reports - tile for redirect to RC insight
  Feature 401718
• SQL - Limit the read/update functionality
  Feature 405806
• Visitor emergency report - view is very small
  Fixed 405757
• Wrong swedish text in email to organizer when guest has arrived
  Fixed 406530
• Additions to the order form by the catering service end up being removed. (24319)
  Fixed 405611
• Authorization - Two end points are closed for accessible without any authorization.
  Fixed 400907
• Visitor move warning comes everytime status changes
  Fixed 405442
• Permissions rendering fails, Nested groups
  Fixed 405776
• Session Management - The Secure Flag is not set on the token in the admin.
  Fixed 405810
• 402104, 404991, 404992
  Minor fixes

Version 4.3.0010.0056 Service Release 3 (December 11, 2024)

Production date: 6th of December, 2024

Overview of What's new in Resource Central version 4.3 Service Release 3 can be found here

This version can upgrade the following versions of Resource Central: All released versions of 3.8, 4.0, 4.1 & 4.2

Version number overview:
Resource Central: 4.3.0010.0056
Resource Central Database: 4.3.0010.0056
Resource Central Sync Service: 4.3.0010.0056
Resource Central Configuration Tool: 4.3.0010.0056
Resource Central Maintenance Service: 4.3.0010.0056
Resource Central Permission Service: 4.3.0010.0056
Resource Central Printing Service: 1.0.0.9
Resource Central Migration Tool version: 4.3.0010.0056
Resource Central Digital Signage Service: 4.3.0010.0056
Outlook® Add-in for Windows and Mac (Microsoft 365): 1.3.3
Old Outlook® Add-in for Windows and Mac: 1.11.0
Outlook® 2016, 2019, 2024 and O365 Click-to-run 32/64 bit COM Add-in: 4.01.0019 (598E07DB-B5A9-424A-9AEC-C1248E155D53) & 4.01.028 (11564033-B818-4539-B7B3-3F8482930919)
Outlook® 2016, 2019, 2024 and O365 Click-to-run 32/64 bit COM Add-in: 4.00.0199 (This version is not longer supported. Can be used only while for transitioning to newer Add-in while using Hot Fix 1 or higher.)
Teams® App: 1.0.2
Compliant with RealTime Service version: 6.6.34.40, 6.6.34.51

• Priority reservations - Reserve resources to specific departments or persons on specific days
  Feature 377564
• Visitors - Create warning when checking in visitors not expected "Today"
  Feature 319064
• Buffer time - Handling of conflicting Outlook Reservations
  Feature 328806
• New icons - Executive, Rising desk, Handicap and EV Parking
  Feature 351157
• Change to API integration between Resource Central and DS Service 4.4
  Feature 391533
• Extra Services Report - Improve layout
  Feature 388638
• Outlook Add-in - Support of Nested App Authentication
  Feature 378617
• Outlook Add-in - Improvements in authorization process resulting in slow load - Microsoft Outlook framework and Resource Central
  Feature 391405
• Outlook Add-in - Merge of API calls to improve load
  Feature 392029
• Outlook Add-in - Remove "Add-in" text from manifest button text
  Feature 400992
• Outlook Add-in - MyMeeting first screen layout update
  Feature 397739
• Outlook Add-in - Support of Priority reservations feature
  Feature 387259
• Outlook Add-in - Change Timeline layout for resource Calendar (better Accessibility)
  Feature 400991
• Resource Central - OfficePlace as connector to Exchange Online and Azure Active Directory
  Feature 347735
• Added - Windows Server 2025 support
• Added - Outlook 2024 support
• Integration performance improvements for Outlook Add-in (Client Apps)
  Fixed 392065
• Authentication config. issue with specific IP address (23910)
  Fixed 400025
• Comment column not shown/hidden in orders view (23990)
  Fixed 400767
• Not possible to add Consumed Qty when adding new serving
  Fixed 400859
• Persons lost location mapping when moving a Location (24038)
  Fixed 400851
• Kiosk - Self registration without meeting search - still searching for meetings
  Fixed 400637
• Booking Manager - Shows email instead of name in MiniResourceFinder (23291)
  Fixed 392081
• Outlook Add-in - Creating duplication of draft Outlook Event
  Fixed 368349
• Outlook Add-in - Meeting label is not created
  Fixed 392080
• Outlook Add-in - Resource Types filter names is not reflected as configured
  Fixed 393917
• Outlook Add-in - Organizer availability is red on own meetings
  Fixed 360916
• Outlook Add-in - Able to select booked resources with "Allow Conflict" (50121)
  Fixed 378075
• Checkmark is missing and impossible to open order form
  Fixed 374499
• Historical orders cannot be updated
  Fixed 381426
• Visitor Emergency Report Shows Wrong Language (23155)
  Fixed 391350
• MyVisitor in OWA: Screen show blank when open New visitor screen
  Fixed 391567
• Attendees in BM shows SMTP address (23291)
  Fixed 391820
• Slow performance after upgrade to HF3 (23294)
  Fixed 391881
• My visitor\Visitor details - missing validation of required field
  Fixed 392347
• Old Outlook Add-in have issues with floormap and resources
  Fixed 397979
• Comment column not shown/hidden in Orders view (23990)
  Fixed 400767
• Outlook Add-in - It makes double Outlook Appointments when opened (51132)
  Fixed 368349/386830
• 373513, 374499, 391648, 397736, 397947, 398103, 400427, 400740, 400828, 400884, 400905, 400906, 400907,
  Minor Fixes

Version 4.3.0008.0008 Hotfix 3 (September 23, 2024)

Production date: 17th of September, 2024

This version can upgrade the following versions of Resource Central: All released versions of 3.8, 4.0, 4.1 & 4.2

Version number overview:
Resource Central: 4.3.0008.0008
Resource Central Database: 4.3.0008.0008
Resource Central Sync Service: 4.3.0008.0008
Resource Central Configuration Tool: 4.3.0008.0008
Resource Central Maintenance Service: 4.3.0008.0008
Resource Central Permission Service: 4.3.0008.0008
Resource Central Printing Service: 1.0.0.9
Resource Central Migration Tool version: 4.3.0008.0008
Resource Central Digital Signage Service: 4.3.0008.0008
Outlook® Add-in for Windows and Mac (Microsoft 365): 1.2.28
* Note: Please don't use 1.2.28 together with Outlook version 2404-2405 as Microsoft has a critical bug in these builds affecting their Add-in Framework

Outlook® 2016, 2019 and O365 Click-to-run 32/64 bit COM Add-in: 4.01.0019 (598E07DB-B5A9-424A-9AEC-C1248E155D53) & 4.01.028 (11564033-B818-4539-B7B3-3F8482930919)
Outlook® 2016, 2019 and O365 Click-to-run 32/64 bit COM Add-in: 4.00.0199 (This version is not longer supported. Can be used only while for transitioning to newer Add-in while using Hot Fix 1 or higher.)
Old Outlook® Add-in for Windows and Mac: 1.11.0
Teams® App: 1.0.2
Compliant with RealTime Service version: 6.6.34.40 & 6.6.34.51

• Removal - SQL 2014 support
• Same day order not possible due to UTC-5 and above issue (51946)
  Fixed 391007
• Missing "Meeting label" when book order one-step via new Outlook Add-in
  Fixed 390091
• Ordering occasionally fails on multiple resources bookings when using default Meeting Label
  Fixed 390314
• Missing declined some resource when declined meeting in Booking manager
  Fixed 390781
• Not possible to print badge from the Visitor
  Fixed 389806
• Orders - Correction sqript in Mig.tool to handle older order issues
  Fixed 389713
• Visitor import template issue when not using Visitor type or email
  Fixed 389806
• HF3 installer fails on .Net 8 due to registry key issue of .Net 7
  Fixed 389624
• Wrong calculation of total amount in confirmation email (51576)
  Fixed 389293
• Unable to upgrade RC under special binding conditions (51786)
  Fixed 389334/389333
• Unable to open Reservation History (51024)
  Fixed 385668
• Could not update Orders due to Bing Cookie (51436)
  Fixed 387867
• Wrong sort order in confirmation email (51394)
  Fixed 387896
• Duplication of items on Order Form (51461)
  Fixed 388067
• Miss visitors when book recurring order from link in email when value of Max recurring visitor is blank
  Fixed 388477
• RF functionality fails when enabling IIS 32-bit application support.
  Fixed 388660
• Outlook Add-in - Available resources not shown correctly (DST issue)
  Fixed 388672
• Cannot update order for Extra services on order with items under deadline.
  Fixed 388813
• Standard Excel report fails to load
  Fixed 388846
• Items remain when switching back to No Deliveries (51479)
  Fixed 388379
• Floor plan display disappears if Designer is using multiple browser sessions due to caching (51125)
  Fixed 386757
• Parameters - User Interface for Key value had a 256 char constraint which has been removed
  Fixed 388875

Version 4.3.0007.0053 Service Release 2 (August 12, 2024)

Production date: 4th of July, 2024

Overview of What's new in Resource Central version 4.3 Service Release 2 can be found here

This version can upgrade the following versions of Resource Central: All released versions of 3.8, 4.0, 4.1 & 4.2