System requirements for Resource Central 4.3

Modified on Tue, 8 Oct at 9:34 AM

The following software requirements must be met to ensure the Resource Central functions properly.

Server Components	Requirement
Operating System	Microsoft Windows Server Windows Server 2022 (RC4.2 SR2-) Windows Server 2019 (FULL) (Extended Support until Jan 9, 2029) Windows Server 2016 (FULL) (Extended Support until Jan 12, 2027) Important Note: - Resource Central must be installed under the default website on the server. Maintaining the application on a different website is the customer own responsibility and will not be covered by the support agreement - Operating system is only supported in English language
Software	Microsoft SQL Server SQL Server 2022 (Resource Central ver.4.2 SR3) SQL Server 2019 (Resource Central ver. 4.1) SQL Server 2017 (Resource Central ver. 4.0) (Extended Support until Oct 12, 2027) SQL Server 2016 (Extended Support until Jul 14, 2027) SQL Server 2014 (Extended Support until Jul 12, 2027) Note: SQL Server AlwaysOn is supported Note: From Resource Central ver. 4.1 Service Release 3 Full text search feature must be enabled on SQL Server before upgrade. Microsoft Exchange Server* Exchange Server 2019 (Extended Support until Oct 14, 2025) Exchange Server 2016 (Extended Support until Oct 14, 2025) Exchange Online Plan 1/2 Office 365 Editions These are the Exchange Servers that Add-On Products has confirmed as supported, but other editions will often work as well. Don't hesitate to contact Add-On Products to clarify if your specific environment is supported. Microsoft .NET .NET Framework 4.8 .NET 8 Webhosting bundle RealTime Service Resource Central only works in cooperation with our application RealTime Service. For a list of requirements related to this application, please see RealTime Service System requirements
Hardware	Hardware Requirements for the Resource Central application server: Processor: Start with a minimum of 2 cores, 2 GHz processor. Consider processors with higher clock speeds or additional cores for improved performance. RAM: Begin with 8 GB of RAM to ensure smooth operation, especially considering the resource demands of Windows Server 2022 and IIS. Regularly monitor RAM usage and adjust as needed. Disk Space: Allocate at least 50 GB for the OS and roles. Provide additional space for the site and paging file. Monitor disk usage and adjust storage accordingly based on site growth and additional applications. RAID Redundancy: Implement RAID 1 for the system disk and consider RAID 10 for application data disks for improved performance. Regularly check RAID health and replace any failing disks promptly. Performance Monitoring: Utilize tools such as Windows Performance Monitor or third-party solutions to monitor CPU, RAM, and disk usage regularly. Adjust hardware specifications based on performance insights. Concurrent User Recommendations: Small (<50 users) - CPU: 2 cores, 2 GHz & RAM: 4 GB Medium (<500 users) - CPU: 4 cores, 2-3 GHz & RAM: 8 GB Large (>500 users) - CPU: 8 cores, 2-3 GHz & RAM: 12+ GB Additional Tips: Flexibility: Be flexible in adjusting hardware specifications based on the actual resource requirements of your specific web applications and services. Future Growth: Plan for future growth by allowing headroom in hardware specifications to avoid frequent upgrades. Regular Review: Periodically review and adjust hardware specifications based on usage patterns, application changes, and evolving server requirements. Note on SQL Server: For optimal performance and scalability, it is recommended to deploy SQL Server on a separate server or cluster. This segregation ensures dedicated resources for both IIS and SQL, preventing resource contention and enhancing overall system performance. Conclusion: By following these recommendations and regularly monitoring your server's performance, you can maintain an optimal and scalable IIS server environment on Windows Server 2022.

Client Components

Requirement

Software

Operating system
Windows 11 (Resource Central ver. 4.2 SR2)
Windows 10

Note: These are the supported Windows versions confirmed by Add-On Products, but other editions will often also work. So do not hesitate to contact Add-on Products so we can clarify if your environment needs are supported.

Browser
Google Chrome version 40 and above
Microsoft Edge

Outlook Com Add-in
Outlook for Windows (Office 365)
Outlook 2021 (*Extended Support until Oct 13, 2026)
Outlook 2019 (*Extended Support until Oct 14, 2025)
Outlook 2016 (*Extended Support until Oct 14, 2025)

Outlook Add-in
Outlook for Windows (Office 365)
Outlook 2021 (RC4.2 SR2) (*Extended Support until Oct 13, 2026)
Outlook on the web
Outlook 2019 (*Extended Support until Oct 14, 2025)
Outlook 2016 (*Extended Support until Oct 14, 2025)
Outlook for Mac (Office 365) (OS X v10.10)

New Outlook Add-in (Microsoft 365)
Microsoft Outlook version 2206 (Build 15330.20196 or later)
Outlook for Mac (OS X v10.10)

Further information on the new Outlook Add-in can be found here

Note: The Outlook Add-in is supported by Exchange Server 2016, 2019 and Exchange Online. For further details on support platforms, clients and features please see:
KB0255 - Resource Finder Outlook Add-in.

Product support Lifecycle policy
Product support Lifecycle policy for Resource Central can be found here

* Extended Support
Add-On Products offers Extended support to clients using certain “Out of Mainstream Support” Microsoft products with our software. This allows you to retain support access for your Add-On Products software while continuing to use older Microsoft products.

Whenever Add-On Products releases a new ‘major release’ (like version 7.0 > version 7.1 or version 7.1 > version 8.0), we will update our system requirements for the product to only contain Microsoft platform products versions, which are in Microsoft Mainstream support. See Microsoft Lifecycle Policy.

If you use a Microsoft product which has ended its mainstream support, you may still be able to be covered by our support – just purchase extended support for the Add-On Products product in question. Add-On Products Extended support will be available as long as Microsoft has the platform under extended support. For each platform check the expiration date listed under "Extended End Date" under Microsoft Lifecycle Policy.

Outlook 2013 connected with O365 is not supported. More information from Microsoft on the topic can be found here.

For more information, please contact your reseller or us directly by sending an email by clicking here.

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