The following software requirements must be met to ensure the proper functioning of Exchange Central.
Microsoft Outlook 365
Microsoft Outlook 2019 (*Extended Support until Oct 14, 2025)
Microsoft Outlook 2016 (*Extended Support until Oct 14, 2025)
Microsoft Exchange Server
Exchange Server 2019
Exchange Server 2016 (*Extended Support until Oct 14, 2025)
Microsoft 365 (E3, E5, Business Basic, Business Standard, Business Premium)
Office 365 (E1, E3, E5)
Exchange Online (Plan 1, Plan 2)
Note: Exchange Online plans with EWS Application support, please refer to the Exchange Online Service Description
These are the Exchange Servers that Add-On Products has confirmed as supported, but other editions will often work as well. Don't hesitate to contact Add-On Products to clarify if your specific environment is supported.
Remark: Hybrid Exchange environment is not supported by Exchange Central.
A hybrid Exchange environment is a combination of on-premises applications or data and cloud-based services. For example, Exchange hybrid solutions could include using an Exchange Server on-premises and Exchange Online in Office 365.
Microsoft .NET Framework 4.8
Microsoft Excel 2016 (*Extended Support until Oct 14, 2025)
Microsoft Excel 2019 (*Extended Support until Oct 14, 2025)
Microsoft Excel 365
Exchange Central works in cooperation with our application RealTime Service. For a list of requirements related to this application, please see RealTime Service System requirements
Product support Lifecycle
Product support Lifecycle policy for Exchange Central can be found here
* Extended Support
Add-On Products offers Extended support to clients using certain “Out of Mainstream Support” Microsoft products with our software. This allows you to retain support access for your Add-On Products software while continuing to use older Microsoft products.
Whenever Add-On Products releases a new ‘major release’ (like version 7.0 > version 7.1 or version 7.1 > version 8.0), we will update our system requirements for the product to only contain Microsoft platform products versions, which are in Microsoft Mainstream support. See Microsoft Lifecycle Policy.
If you use a Microsoft product which has ended its mainstream support, you may still be able to be covered by our support – just purchase extended support for the Add-On Products product in question. Add-On Products Extended support will be available as long as Microsoft has the platform under extended support. For each platform check the expiration date listed under "Extended End Date" under Microsoft Lifecycle Policy.
Outlook 2013 connected with O365 is not supported. More information from Microsoft on the topic can be found here.
.For more information, please contact your reseller or us directly by sending an email by clicking here.