The following software requirements should be met in order to allow Ariadne to work properly
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Server Components |
Requirement |
Operating System |
Windows Server 2012 (FULL) (Extended Support – see note *) Windows Server 2012 R2 (FULL) (Extended Support – see note *) Windows Server 2016 (FULL) (Extended Support – see note *) Windows Server 2019 (FULL) Windows Server 2022 Note: Operating system is only supported in English language |
Software |
SQL Server Microsoft SQL Server 2014 SP2 (Extended Support – see note *) Microsoft SQL Server 2016 SP2 Microsoft SQL Server 2017 Microsoft SQL Server 2019 Note: SQL Server is only supported in English language Other Microsoft .NET Framework version 4.5.1 |
Hardware |
Recommended hardware configuration depends on your company size. Find out minimal hardware requirement in the table below CPU: 2 cores, 2 GHz RAM: 4 GB Disk: 25 GB (depends on amount of media in use) |
|
Client Components |
Requirement |
Software |
Internet browser Microsoft Edge Goolge Chrome |
Product support Lifecycle policy
Product support Lifecycle policy for Ariadne System can be found here
* Extended Support
Add-On Products offers Extended support to clients using certain “Out of Mainstream Support” Microsoft products with our software. This allows you to retain support access for your Add-On Products software while continuing to use older Microsoft products.
Whenever Add-On Products releases a new ‘major release’ (like version 7.0 > version 7.1 or version 7.1 > version 8.0), we will update our system requirements for the product to only contain Microsoft platform products versions, which are in Microsoft Mainstream support. See Microsoft Lifecycle Policy.
If you use a Microsoft product which has ended its mainstream support, you may still be able to be covered by our support – just purchase extended support for the Add-On Products product in question. Add-On Products Extended support will be available as long as Microsoft has the platform under extended support. For each platform check the expiration date listed under "Extended End Date" under Microsoft Lifecycle Policy. For more information, please contact your reseller or us directly by sending an email by clicking here.
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Rolf Szimnau
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