Summary
Add-On Products provides the license files to its clients, which must be uploaded into the system in order to use RC. The License screen (System Manager page → General → License) is used for this purpose.
License information
On clicking the License link in left pane, details of the license being used for the application will be displayed on the right panel as shown in figure below:
|
Field |
Description |
|
Type |
Type of the license |
|
Expiry date |
Expiry date of the license |
|
This product is licensed to |
Name of the company |
|
Number of Standard Resources |
Maximum number of Standard resources allowed in the system |
|
Number of Light Resources |
Maximum number of Light resources allowed in the system (Light resources are those from which no emails are sent) |
|
Total number of resources |
Maximum number of resources, allowed to be created in system |
License & Activation Key - Upload
User can upload the XML License file and the encrypted license key file through this interface. Both of these fields are mandatory.
|
Field |
Description |
|
License file (xml) |
Click the browse button and select the name and path of the License xml file which you have received |
|
License key file |
Click the browse button and select the name and path of the License key file which you have received |
|
Activation Key |
A 16-digit unique alpha-numeric Product Activation key which will be used to activate the RC Web application |
Assumptions/Constraints regarding the License & Product Activation:
- If the user has neither provided the Product Activation, nor he has uploaded the new license file, then upon accessing RC Manager → General → License screen, a default label “License/Activation key is invalid” will be displayed, as shown below:
This same label will be displayed at the Login screen, all the emails & all the order forms in the RC system. Same is also true if the user has either uploaded only the correct activation or latest format license.
- If the user has uploaded both, correct license and correct activation, then the actual license information will be displayed and no warning label will be displayed.
- Please also note that the Product activation is not case-sensitive.
Note: If any issues arise, please contact AOP Support for assistance.
Properties
Applies to: RC 4.0+
Reference: TFS #157964
Knowledge base ID: 0228
Last updated: Jan 10, 2018
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