Lifecycle for product support
Product support Lifecycle policy for Digital Sign Client can be found here
Concerning supported platforms
Here at Add-On Products we value our customers and want to make sure that your purchased product works properly and is covered with the maintenance you need.
Add-On Products follow the Microsoft Support Lifecycle, which means that platforms fall out of support over time. However, If you use a Microsoft platform product which has lost its mainstream support, we want to make sure you are aware that it may still be possible to include these in your maintenance program.
In case you are using a Microsoft platform products, which are out of mainstream support, you will need to purchase extra coverage to include these in your maintenance agreement. Please contact your reseller or us directly for extended support pricing.
Version 4.3.8129 Hotfix 22 (August 20, 2024)
Production date: August 12, 2024
Released for Windows Devices
View Revision history for DS Service for a compatible server
- Fix double booking issue in Reservation directory mode.
Bug 388546
Version 4.3.8125 Service Release 3 (July 3, 2024)
Production date: June 26, 2024
Released for Android, iOS and Windows Devices
View Revision history for DS Service for a compatible server
- Text, picture, or video object can be shown on the device when no current or upcoming meetings are displayed.
Feature 251334, 256884 - Added alternative text, like "All-Day," for start and end times when displaying all-day reservations.
Feature 350872 - Reservation Directory mode can now show two or more columns.
Feature 339089 - Reservation Kiosk mode supports pooled resources.
Feature 354479 - Reservation Kiosk mode can now show both floor plan and list view at the same time.
Feature 354501 - Reservation Kiosk mode support confirm reservations
Feature 378400 - A new sample template "Compass" for Reservation Kiosk has been added.
Feature 362981 - Support for adding new templates for the following languages: Czech, Dutch, Finnish, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, and Welsh.
Feature 354852 - One-touch reservation is now booked correctly until either closing hours (of the resource), next reservation or midnight.
Feature 355240 - Turn off LED light on Android devices when the screen is going to sleep.
Feature 364792 - It is possible to adjust the occupancy color on the floor plan inside kiosk reservations template.
Feature 365789 - A new sample door sign template called "Plain" has been added to the system.
Feature 377414 - Using a PIN code to create a new reservation may have caused the system to show the organizer alias first and then, after 10 seconds, the correct display name. This has now been fixed.
Bug 353629 - Floor plan with transparent background now displayed correctly in the reservation kiosk.
Bug 361488 - Bug fixes and stability improvements were made.
Bug 379154, 372403
Version 4.3.8029 hotfix 21 (April 9, 2024)
Production date: April 5, 2024
Released for Android Devices
View Revision history for DS Service for a compatible server
- Modified the Validation of Trusted Android Root Certificates.
Bug 375261 - Identified Issue with Changing the Logging Level (from Verbose to Error or None).
Bug 374532 - Implemented Bug Fixes and Stability Improvements.
Bug 373942
Version 4.3.8021 hotfix 18 (November 24, 2023)
Production date: November 20, 2023
Released for Android, iOS and Windows Devices
View Revision history for DS Service for a compatible server
- Power-saving option issue caused by differing time zones between the server and client.
Bug 361557 - Implemented bug fixes and stability improvements.
Bug 362088, 362106, 362126, 362136
Version 4.3.8020 hotfix 14 (September 18, 2023)
Production date: August 14, 2023
Released for Android, iOS and Windows Devices
Compliant with DS Service version 4.03.05.0013 and newer
- Timeline information sometimes disappeared.
Bug 343612 - The background color was not visible in Reservation Directory mode.
Bug 349487 - Power save and Closing location features were not working as expected and could result in a black screen.
Bug 349654, 347880, 347881 - Various bug fixes and stability improvements.
Bug 347879, 347882, 349734, 347883
Version 4.3.8016 service release 2 (June 21, 2023)
Production date: June 1, 2023
Please see What's new in Digital Sign Client version 4.3
Released for Android, iOS and Windows Devices
Compliant with DS Service version 4.03.05.0013 and newer
- Displaying QR codes on door signs for use with the Workspace app.
Feature 244454 - Showing a black screen for the power down option if the hardware only allows the system to dim the screen.
Feature 250342 - Making the location value as an object visible on templates, door signs, and in the meeting directory.
Feature 258090 - Adding support for opening hours on door signs for resources.
Feature 285126 - Enabling Modern Authentication support for Door Sign and Reservation Kiosk.
Feature 298312 - Extending support for the power down option to both Door Sign and Reservation Directory.
Feature 338960 - Support for SignalR communication between DS Service and Digital Sign Client.
Feature 248476 - Fixing the issue where the template 'Shine' had a specific Android background image.
Bug 331706 - Resolving the problem of the confirm dialog not showing up and having the wrong context for devices running Windows.
Bug 339365, 339910 - Correcting the behavior where the template file was always sent to all clients at restart and midnight.
Bug 339989 - Addressing the issue of the client generating too many log files.
Bug 340154 - Fixing the problem of requesting a screen dump from the server side.
Bug 340211 - Optimizing the extend feature with fewer dialogs in the user interface on the Door Sign
Bug 343052 - Various bug fixes and improvements.
Bug 340153, 306754
Version 4.3.6035 hotfix 11 (March 27, 2023)
Production date: March 24, 2023
Released for Android, iOS and Windows Devices
Compliant with DS Service version 4.03.05.0009 and newer
- Confirm dialog/button not visible or not working correctly on Door and Desk Sign
Bug 334845, 334869, 334872, 334872, 334877, 334902, 334241, 334981 - Log files was deleted upon startup
Bug 334640 - Incorrect device time zone when sending heartbeat
Bug 334833 - Can't display the resource name on door sign
Bug 334841 - Client Stop sending Heartbeats and stop updating screen with new reservations
Bug 334850 - Various bug fixes and improvements
Bug 334865, 334866, 334885, 334889, 334894, 334898, 334923, 334941, 334942, 334984, 335000, 335010, 335101, 335102
Version 4.3.6012 hotfix 7 (September 8, 2022)
Production date: September 5, 2022
Released for Android, iOS and Windows Devices
Compliant with DS Service version 4.03.05.0009 and newer
- Support for GloryStar Door Sign device, model Nebula Plus Kiosk Tablet, NEB101
Feature 309360 - Support for reservation over 24 hours on Reservation Directory screens
Bug 315800 - Incorrect use of LED light in some situations
Bug 316314 - Missing information on Reservation Directory
Bug 316279 - Android app stop working after a period, related to resource confirmation option
Bug 315798
Version 4.3.6008 hotfix 5 (June 15, 2022)
Production date: June 1, 2022
Released for Android, iOS and Windows Devices
Compliant with DS Service version 4.03.05.0009 and newer
- Support for "All day" reservations
Feature 305383 - Support for Philips Door Sign device, model 10BDL4551T/00
Feature 291961 - Reservation Directory, can now include "Pooled Resources"
Feature 292057 - It is now possible to restart Digital Sign Client app by a command from server side
Feature 295145 - Using RESTful API instead of WCF Service
Feature 259037 - Update Digital Sign Client logo on startup screen
Feature 296405 - Time zone was not correct when updating it from Door Sign
Bug 287749 - The following error in the Windows version "The size of the state manager setting value has exceeded the limit" has been fixed
Bug 273800 - Reservation missing on Door Sign
Bug 292376 - Reservation Directory, on DS Client, using "Group by Resources" updates the screen very often, 15-30 seconds
Bug 307420 - Various bug fixes and improvements
Bug 292053
Version 4.3.4001 hotfix 3 (Hardware vendor update, not available in app stores) (January 26, 2022)
Production date: January 26, 2022
Released for Android
Compliant with DS Service version 4.2.4.0005 and newer
- support for Philips Device 10BDL4551T
Feature 291961, 295905
Version 4.3.2022 hotfix 2 (December 21, 2021)
Production date: December 20, 2021
Released for Android, iOS and Windows Devices
Compliant with DS Service version 4.2.4.0005 and newer
- "Show as" in organizer calendar must follow "Show as" default value from the Resource Type when doing a reservation from DS Client using NFC card to identify user
Feature 290691 - Performance update when Create, Extend and End reservation from Digital Sign Client
Feature 293486, 293680, 293530 - Clear log on the Digital Sign Client (Windows)
Bug 293637 - Cannot create appointment on exchange on-premises
Bug 293703 - Various bug fixes and improvements
Bug 292847, 293469, 293665, 293680
Version 4.3.2019 service release 1 (December 9, 2021)
Production date: December 6, 2021
Released for Android, iOS and Windows Devices
Compliant with DS Service version 4.2.4.0005 and newer
- Support for new Door Sign hardware Qeedji TAB10s
Feature 285101, 287572 - New reservation not always shown on the Digital Sign Client, when using Resoruce Central intergration
Feature 287656 - Power save issues on some Andorid devices
Bug 279371 - Create link between NFC Card and User
Bug 285134 - Danish sample template displayed mixed language
Bug 287039 - Various bug fixes and improvements
Bug 290723, 284857
Version 4.3.1018 (Hardware vendor update, not public) (October 1, 2021)
Production date: September 27, 2021
Released for Android Devices
Compliant with DS Service version 4.2.2.0005 and newer
- LED light API update on Glorystart devices
Bug 286571
Version 4.3.1017 hotfix 1 (September 1, 2021)
Production date: August 31, 2021
Released for Android, iOS and Windows Devices
Compliant with DS Service version 4.2.2.0005 and newer
- Various bug fixes and improvements for different upgrade scenarios
Bug 284694, 284851
Version 4.3.1015 (August 24, 2021)
Production date: August 16, 2021
Please see What's new in Digital Sign Client version 4.3
Released for Android, iOS and Windows Devices
Compliant with DS Service version 4.2.2.0005 and newer
- Support for integration to Resource Central v. 4.2.009.0003 or above, (Permission, Delegate, Floorplan, Categories and more)
Feature 266345, 276905, 276958, 273039, 274003, 271470, 265927, 270484 - "Door Sign" and "Door Sign One Touch" has been renamed to "Door and Desk Sign" ad "Door and Desk Sign One Touch"
Feature 275705 - Allow Workspace license to be used on Meeting Directory
Feature 275938 - New sample "Gleaming Original" template has been added
Feature 279384 - Optimized for better performance
Updated - Security updates
Updated - Incorrect count of Attendees
Bug 263742 - Cannot extend/end meeting on DS Client Door Sign when meeting has been created using Outlook for the Web (OWA)
Bug 266557 - Resource name empty on devices after upgrading DS Client
Bug 273253 - Not able from the server side to configure data/time format using a dot "."
Bug 273274 - Power up from power save not working on QBIC in some particular cases
Bug 273848 - Device password login not working
Bug 273849 - Creating new reservation from Door Sign make the screen flash
Bug 274023 - Error when creating instant booking and end/extend booking
Bug 277005, 275135 - Digital Sign Client, Door Sign running on iPads stop running after some weeks
Bug 275950
Version 4.2.5007 hotfix 5 (July 26, 2021)
Production date: July 21, 2021
Released for Android, iOS and Windows Devices
Compliant with DS Service version 4.1.5.0002 and newer
- Attendees can use NFC card to Confirm/End/Extend a meeting.
Parameter name: Client.AttendeesAsOrganizerRole
Feature 277920, 277967, 278854, 278857, 278875 - Customer feature
Feature 273252 - Show correct number of attendees when reservation are made from Outlook Web App
Bug 278151 - Update log file
Bug 277819 - Minor bug fixes
Bug 279066, 278880, 278884, 278863
Version 4.2.4014 hotfix 4 (June 14, 2021)
Production date: June 11, 2021
Released for Android Devices
Compliant with Digital Sign Service Server version 4.1.5.0002 and newer
- Issue where the New reservation dialog was flicking has been fixed
Fixed 274023 - Power saving issue, that may cause the device not to wake up.
Fixed 273848
Version 4.2.4013 hotfix 3 (May 28, 2021)
Production date: May 7, 2021
Released for Android, iOS and Windows Devices
Compliant with Digital Sign Service Server version 4.1.5.0002 and newer
- Updating timeline bar font in the template did not result in a updated font on the Door Sign
Fixed 271342 - Door Sign not always recive the correct template that fit to the screen size
Fixed 270873 - Number of Attendees not always correct when shown on the Door Sign
Fixed 270668 - Other fixes and improvements.
Fixed 270688, 271200, 268914, 271240
Version 4.2.4006 hotfix 2 (April 19, 2021)
Production date: April 15, 2021
Released for Android, iOS and Windows Devices
Compliant with Digital Sign Service Server version 4.01.05.0002 and newer
- Using Kiosk mode (removing navigation bar) on Qbic 1060 running Android ver. 10
Fixed 268543 - Various bug fixes and improvements
Fixed 268906, 268914
Version 4.2.3019 hotfix 1 (March 18, 2021)
Production date: March 3, 2021
Released for Android, iOS and Windows Devices
Compliant with Digital Sign Service Server version 4.01.05.0002 and newer
- Screen size is not recognized correctly from digital signage
Fixed 265061, 264033 - Default server name when downloading from App stores is changed to "dss.add-on.com" formerly "http://dss.add-on.com"
Fixed 264299 - In some situation it was not possible to book instance meetings from Door Sign after upgrading to ver. 4.2.3012.1
Fixed 263683 - Door Sign does not update immediately after book/end/extend meeting
Fixed 261677 - Various bug fixes and improvements
Fixed 263563, 263558, 263555
Version 4.2.3012.1 (January 18, 2021)
Production date: January 15, 2021
Released for Android, iOS and Windows Devices
Compliant with Digital Sign Service Server version 4.01.02.0006 and newer
- After confirm meeting has been completed the sign must be in RED occupied mode
New 232190 - Confirm meeting can now be done from a link in confirmation email
New 98440 - Background image object can now incude either a image or a video
New 212969 - Power down now depends on either power down time or last meeting end time
New 235408 - Report a problem with the Meeting Room (ressource) from the Door Sign, ie. Broken table, Light not working, Room not clean
New 212977 - Timeline View object is now avablie on Door Sign template to easily view when room is available
New 235833 - Possibility to book meeting rooms from Meeting Directory screen (Released in a Preview version)
New 242009 - Various bug fixes and improvements
Fixed
Version 4.1.6014.0 (September 30, 2020)
Production date: September 30, 2020
Released for Android, iOS and Windows Devices
Compliant with Digital Sign Service Server version 4.00.06.0003 and newer
- Support ProDVX APPC-10SLB Android device
New 240080 - Communication layer to server has been redesigned
Fixed 244504, 244588, 244681, 244718, 244739, 246949, 246990, 247079 - Adjust "Frame" Template
Fixed 247901 - Remove "_Test" from the installer of Digital Sign Client for Windows folder
Fixed 244412 - Can't update display name when synchronization from AD
Fixed 244513 - Small bug fixes and Enhancements.
Fixed 242737, 246973, 247459 - Improvements for network stabilization
Fixed 242737,244389, 244391, 246973, 246990 - Various bug fixes and improvements
Fixed 248187, 244718, 244739, 244504, 244513, 244588, 244681
Version 4.1.5004.0 (August 7, 2020)
Production date: August 7, 2020
Released for Android, iOS and Windows Devices
Compliant with Digital Sign Service Server version 4.00.06.0003 and newer
- Stabilize the application.
Fixed
Version 4.1.3004.0 (June 19, 2020)
Production date: June 19, 2020
Released for Android, iOS and Windows Devices
Compliant with Digital Sign Service Server version 4.00.06.0003 and newer
- Issue for finding template that fit into the screen resolution has been fixed
Fixed
Version 4.1.3003.0 (June 2, 2020)
Production date: May 29, 2020
Released for Android, iOS and Windows Devices
Compliant with Digital Sign Service Server version 4.00.06.0003 and newer
- Support for Digital Sign Service server ver. 4.1
New 236999 - Change products logos and icons
New 232680 - Request Client screen dump from Server
New 232718 - Instant on-site booking using on-screen keyboard for authentication
New 234660 - Possibility to display upcoming meeting on “one-touch” Door Sign
New 214250 - Hide organizer when organizer of appointment same with room name
New 232615,186454 - View the client configuration from server even that is is managed by the client
New 212979 - Create a DSS template based message-box instead of using the OS default message-box
New 173642, 203988 - When browsing for logo or background on the client , the default folder will be Media folder
New 190002 - Action entry will be added when creating a new user (Card) from the DSS Client
New 221775 - Improvements for network stabilization
Fixed 160134, 232682 - License information including TAG must be readable from DSS Client
Fixed 217750, 218354 - Format Datetime template display incorrect
Fixed 218302 - Not show popup input password when book/end/extend meeting
Fixed 218305 - Meeting directory screen is flickering (refresh) every 15 seconds
Fixed 220149 - Send screen size not correctly to Server
Fixed 222119 - All day reservation are not show on the timeline
Fixed 222989 - Confirm meeting does not work if Client is managed by Client
Fixed 228485 - POWER UP and POWER DOWN not always registered in the Action list
Fixed 232511 - Sometime the setting values are empty when showing the Settings dialog
Fixed 232582 - Template does not always display the red/green Meeting Status picture
Fixed 234258, 233369, 232569 - Various small bug fixes and improvements
Fixed 234561, 232371 - Discontinued support for Digital Sign Service server ver. 3.x
Removed 201029 - Discontinued support to have Door Sign templates located on local Digital Sign Client devices
Removed 204077
Version 4.0.9011.0 (February 6, 2020)
Production date: January 15, 2020
Released for Android, iOS and Windows Devices
Compliant with Digital Sign Service Server version 3.04.02.0005 and newer
- Light on Glorystar and Qbic devices has been fixed when running in non-touch mode
Fixed 222221, 214561 - Support for Android ver. 7.1.1 on Qbic and Glorystar devices
Fixed 220657 - Connection to server has been optimized
Fixed 220915 - Date and time format when using system format has been fixed
Fixed 222155, 218272, 220040 - Template Update has been optimized
Fixed 214595, 215103 - Power save issues has been fixed
Fixed 215104, 220079 - Hide message like “You can book a meeting by touching the screen” when running in non-touch mode
Fixed 217520 - Meeting directory screen flickering has been fixed
Fixed 219958 - Various small bug fixes and improvements
Fixed 217444, 217790, 220065, 220065, 220142, 220216, 220270, 220943
Version 4.0.7011.0 (October 14, 2019)
Production date: October 11, 2019
Released for Android, iOS and Windows Devices
Compliant with Digital Sign Service Server version 3.04.02.0005 and newer
- Support for Qbic 1050 HID NFC reader and other Card reader related issues
Fixed 210493, 210784, 210787, 211057, 211209 - Not show button End and Extend in confirm popup when meeting start
Fixed 210479 - List of resources is not sorted (door sign)
Fixed 210177 - Optimized selecting of templates and language filter
Fixed 210351 - Various small bug fixes and improvements
Fixed 210511, 210776, 211047, 211189, 211217, 211658, 211739
Version 4.0.6006.0 (September 20, 2019)
Production date: September 13, 2019
Released for Android, iOS and Windows Devices
Compliant with Digital Sign Service Server version 3.04.02.0005 and newer
- Support for the new Digital Sign Service Server v. 4
- Support remote configuration management
- Instant on-site booking using NFC card for authentication
- Improved UI Templates functionality
- Various small bug fixes and improvements
Version 3.00 (June 26, 2018)
Production date: June 21, 2018
- Initial release
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