System requirements for Digital Sign Client

Modified on Mon, 23 Sep at 8:57 AM

The following software requirements must be met to ensure the Digital Sign Service Client functions properly.

Component	Requirement
OS	One of the following Operating systems Android version 5.1 (API level 22) and newer iOS for iPad version 9.3.5 and newer Windows version 10 and newer
Hardware	Tablet devices App has been tested and verified on the following hardware: Samsung Galaxy Glorystar Jarvis Meeting Room Tablets, JAR101 Glorystar Nebula Qbic DS-0350 Qbic DS-1050 PRO Qbic DS-1060 Slim Philips 10BDL4551T Qeedji TAB10s Desk Booking Screen WS-0350 Apple iPad Templates Sample screen size templates are available in the following formats: 480x320, 768x1024, 800x1280, 1024x768, 1280x800, 1920x1080
Other	Network connection Connection to DS Service version 4.03.15.0013 or newer. Internet connection, for the device to automatically adjust the date and time.

Product support Lifecycle
Product support Lifecycle policy for Digital Sign Client can be found here

* Extended Support
Add-On Products offers Extended support to clients using certain “Out of Mainstream Support” Microsoft products with our software. This allows you to retain support access for your Add-On Products software while continuing to use older Microsoft products.

Whenever Add-On Products releases a new ‘major release’ (like version 7.0 > version 7.1 or version 7.1 > version 8.0), we will update our system requirements for the product to only contain Microsoft platform products versions, which are in Microsoft Mainstream support. See Microsoft Lifecycle Policy.

If you use a Microsoft product which has ended its mainstream support, you may still be able to be covered by our support – just purchase extended support for the Add-On Products product in question. Add-On Products Extended support will be available as long as Microsoft has the platform under extended support. For each platform check the expiration date listed under "Extended End Date" under Microsoft Lifecycle Policy. For more information, please contact your reseller or us directly by sending an email by clicking here.