Known issue: Microsoft 365 service disruption

Microsoft is working on an issue that may prevent users from connecting to Exchange Online and other Microsoft 365 services.

While the issue lasts, bookings, calendar synchronization and meeting room displays in our solutions may be delayed or show out-of-date information. This affects customers whose mailboxes are in Exchange Online.

The cause is on Microsoft's side, and you do not need to change anything in your setup. We are monitoring the situation and will check that bookings made during the disruption are synchronized once Microsoft has resolved the issue.

You can follow Microsoft's updates at status.cloud.microsoft.

Status: Microsoft is investigating

DS Service - Installation Guide

Modified on Thu, 18 Dec, 2025 at 12:18 PM

This Installation Guide provides step-by-step instructions for IT specialists to install and configure DSS version 4.3. It includes details on preparing prerequisites (e.g., .NET Framework version and IIS components), executing the setup wizard, and verifying installation.

Installation Guide for DS Service is available in pdf format below.

Ref. No.: 7

Attachments (1)

pdf

DS Service - Installation Guide.pdf
793 KB

Roms Hule 8
DK7100 Vejle, Denmark
Phone: +45 7944 7000
Mail: info@add-on.com
VAT: DK25171144

Submit a ticket

Name	Host	Duration	Description
_fw_crm_v	addonproducts.freshdesk.com	1 year	Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w	addonproducts.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	addonproducts.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	addonproducts.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	addonproducts.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	addonproducts.freshdesk.com	2 months	Used for user authentication.
wf_order	addonproducts.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	addonproducts.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	addonproducts.freshdesk.com	Session	Denotes which filter is applied for the tickets list.

Recent Searches

DS Service - Installation Guide

Was this article helpful?

Recent Searches

Popular Articles

Articles

Topics

Tickets

DS Service - Installation Guide

Was this article helpful?