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Pre-Installation check lists for Resource Central 4.1 (O365 setup)

Modified on Mon, 7 Oct at 12:47 PM

Service Account 

 No.

Check list

References

1

Create a service account (our suggestion is RCadmin) in O365 Cloud admin interface
  • Must have a mailbox
  • Cannot be hidden in the Global Address List
  • Must be added to the “View-Only Organization Management” group in O365.
  • Modern authentication is supported, but not Multi-Factor Authentication.

2

Configure impersonation for RCadmin account
Refer to this article to know how to configure impersonation.

 

Resource Central (RC) 

 No.

Check list

References

1
Prepare server
Refer to this article for more details.
2
Enable required roles and features on the new server
Note: Microsoft .NET 4.8 is required and needs to be manually installed on the server.

Under Web Server
Under Application Development
     .NET Extensibility 4.6
     Application Initialization
     ASP.NET 4.6
     ISAPI Extensions
     ISAPI Filters

 Under Management Tools:
     IIS Management Console
     IIS Management Scripts and Tools
3
Resource and facility mailboxes
All the resource and facility mailboxes should be added to a distribution list.
4
Install pre-requisite softwares
Microsoft SQL Server
Information about Microsoft SQL Server is available here.
Note:
  • The SQL server should be in mixed mode (Windows Authentication and SQL Server Authentication).
  • SQL account must have sysadmin rights during installation.
  • We support SQL 2014, SQL 2016, SQL 2017, and SQL 2019.
  • SQL 2012 is in extended support.

 

RealTime Service (RTS) 

No.

Checklist

References

1
Prepare server
Refer to RTS Installation Guide for more details.
2
Check your platform
Supported platforms are as follows:
  • O365 Business Essentials
  • O365 Business Premium
  • O365 Enterprise E1
  • O365 Education E1
  • O365 Government E1
  • O365 Enterprise E3
  • O365 Education E3
  • O365 Government E3
  • O365 Enterprise E4
  • O365 Education E4
  • O365 Government E4
3
Install prerequisites
  • Microsoft .NET 4.8
  • Azure AD app with associated service principal. 
4
Enable firewall exceptions
Refer to this article for more details.

 

Properties

Applies toRC 4.1

Reference: TFS #118244; 188840; 249575

Knowledge base ID: 0213

Last updated: Oct 07, 2020

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