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Pre-Installation check lists for Resource Central 4.1 (O365 setup)

Modified on Tue, 24 Sep at 12:05 PM

Service Account

No.	Check list	References
1	Create a service account (our suggestion is RCadmin) in O365 Cloud admin interface	Must have a mailbox Cannot be hidden in the Global Address List Must be added to the “View-Only Organization Management” group in O365. Modern authentication is supported, but not Multi-Factor Authentication.
2	Configure impersonation for RCadmin account	Refer to this article to know how to configure impersonation.

Resource Central (RC)

No.	Check list	References
1	Prepare server	Refer to this article for more details.
2	Enable required roles and features on the new server	Note: Microsoft .NET 4.8 is required and needs to be manually installed on the server. Under Web Server Under Application Development .NET Extensibility 4.6 Application Initialization ASP.NET 4.6 ISAPI Extensions ISAPI Filters Under Management Tools: IIS Management Console IIS Management Scripts and Tools
3	Resource and facility mailboxes	All the resource and facility mailboxes should be added to a distribution list.
4	Install pre-requisite softwares	Microsoft SQL Server Information about Microsoft SQL Server is available here. Note: The SQL server should be in mixed mode (Windows Authentication and SQL Server Authentication). SQL account must have sysadmin rights during installation. We support SQL 2014, SQL 2016, SQL 2017, and SQL 2019. SQL 2012 is in extended support.

RealTime Service (RTS)

No.	Checklist	References
1	Prepare server	Refer to RTS Installation Guide for more details.
2	Check your platform	Supported platforms are as follows: O365 Business Essentials O365 Business Premium O365 Enterprise E1 O365 Education E1 O365 Government E1 O365 Enterprise E3 O365 Education E3 O365 Government E3 O365 Enterprise E4 O365 Education E4 O365 Government E4
3	Install prerequisites	Microsoft .NET 4.8 Azure AD app with associated service principal. Modern Authentication method described in this article. Legacy Authentication method described in this article.
4	Enable firewall exceptions	Refer to this article for more details.

Properties

Applies to: RC 4.1

Reference: TFS #118244; 188840; 249575

Knowledge base ID: 0213

Last updated: Oct 07, 2020