Symptom
After enabling Single Sign-On for ResourceFinder, you open ResourceFinder and find the following dialogue asking for credentials:
Cause
By default, the browser automatically calculates the correct zone, either Internet or Intranet, from a specific URL. It will not send credentials to a cloud endpoint, like the Azure AD URL (https://autologon.microsoftazuread-sso.com), unless you explicitly add the URL to the browser's Intranet zone.
In this case, Azure AD URL has not been added to the browser's Intranet zone, leading to the display of the dialogue asking for credentials.
Resolution
Follow these steps to add Azure AD URL to the browser's Intranet zone:
- Open Control Panel and select Internet Options
- In Internet Properties window, select tab Security > Sites
- In Local Intranet window, select Advanced
- Add the Azure AD URL (https://autologon.microsoftazuread-sso.com) to Intranet zone:
- Click [Close] to finish.
Properties
Applies to: RC 4.1
Reference: TFS #236839, #236787
Knowledge base ID: 0289
Last updated: June 06, 2020
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