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Knowledgebase

Search or browse our constantly growing customer support knowledgebase for the answers, articles, how to's

  • Different database possibilities for DS Service

    Summary DS Service can be used with different databases, each of which is suitable for a purpose or a scale. This knowledge base will provide you with features of each database possibility so you can ...

  • How to back up and restore configuration of DS Service

    Summary Follow these steps to back up and restore configuration of DS Service Scenario 1: DSS for Server does not use SQL Server (it uses SQL Compact) A. Back up Back up the following files: 1.C:\Prog...

  • How to apply license of Workspace

    Summary Add-On Products provides the license files to its clients, which must be uploaded into the system in order to use RC. The License screen (Digital Sign Service page → System → License) is used ...

  • How to apply license of Digital Sign Client

    Summary Add-On Products provides the license files to its clients, which must be uploaded into the system in order to use RC. The License screen (Digital Sign Service page → System → License) is used ...

  • Create Azure app for Modern Authentication in Digital Sign Client

    Summary To enable ‘Modern Authentication’ in Digital Sign Client, you need to create an application on Azure Active Directory as follows. NOTE: This setup is required for users to log in with ‘Modern ...

  • How to update SQL Server Credentials for DS Service

    Summary In some cases, users may need to change SQL passwords; however, this may cause them to be unable to login to DS Service due to the changed passwords. The following guide will describe how to c...