Lifecycle for product support
Product support Lifecycle policy for Ariadne can be found here
Concerning supported platforms
Here at Add-On Products we value our customers and want to make sure that your purchased product works properly and is covered with the maintenance you need.
Add-On Products follow the Microsoft Support Lifecycle, which means that platforms fall out of support over time. However, If you use a Microsoft platform product which has lost its mainstream support, we want to make sure you are aware that it may still be possible to include these in your maintenance program.
In case you are using a Microsoft platform products, which are out of mainstream support, you will need to purchase extra coverage to include these in your maintenance agreement. Please contact your reseller or us directly for extended support pricing.
Version 4.00.04.0001 (August 26, 2022)
Production date: August 26, 2022
Version number overview:
Ariadne: 4.00.04.0001
External Booking Service: 4.00.04.0001
Ariadne Database installer: 1.01.0000
Ariadne IUI: 4.00.04.0001
Ariadne Scheduler Service: 4.00.04.0001
Ariadne Sign Service: 4.00.04.0001
Ariadne Database upgrade script: 2.6.57
Ariadne Data Synchronization Service: 4.00.04.0001
- New Ariande product logo
New 293883 - Log4net library has been update to the latest release
Updated 293733 - String was not recognized as a valid DateTime
Fixed 309303 - Playlist fail in preview feature
Fixed 309370
Version 4.00.00.0024 (November 14, 2019)
Production date: March 13, 2019
Version number overview:
Ariadne System: 4.00.00.0024
External Booking Service: 4.00.00.0024
Ariadne Database installer: 1.01.0000
Ariadne IUI: 4.00.00.0024
Ariadne Scheduler Service: 4.00.00.0024
Ariadne Sign Service: 4.00.00.0024
Ariadne Database upgrade script: 2.6.55
Ariadne Data Synchronization Service: 4.00.00.0024
- Major upgrade
New - Ariadne System backend User Interface
New - Microsoft Silverlight independency
New - Support for Microsoft Edge and Google Chrome
New
Version 3.17.07.0025 (December 19, 2017)
Production date: October 31, 2017
Version number overview:
Ariadne System: 3.17.07.0025
External Booking Service: 3.17.07.0025
Ariadne Database installer: 1.01.0000
Ariadne IUI: 3.17.07.0025
Ariadne Scheduler Service: 3.17.07.0025
Ariadne Sign Service: 3.17.07.0025
Ariadne Database upgrade script: 2.6.53
Ariadne Data Synchronization Service: 3.17.07.0025
- Run IUI with HTTPS (not digital signage screens)
Fixed 117787, 119193, 126959, 126962, 126965, 126966, 126967, 126968, 126977, 126980, 126983, 126986 - User interface performance optimization
Fixed 120404, 146679, 133998 - Playlist URL linking - Playlist usage when Ariadne screens and Ariadne GUI users are on two different subnets
Fixed 120469 - Stylesheet - It is suspended when user save a new Styleset
Fixed 126954 - Registration page can't display
Fixed 127275 - In some cases, the background image not displayed on the Ariadne for Window software
Fixed 129785 - Lost event on the schedule file for some customers
Fixed 141299 - Can save event without assigning media on background object
Fixed 144925 - Conflict message occurs between different layers
Fixed 144933 - Cannot create two background objects on different time
Fixed 144994, 145006, 146601 - New created event is a line although it does not save
Fixed 146699 - Two events are assigned on the same sign and on one day
Fixed 147091 - New event is loaded with incorrect UI
Fixed 147571 - Issues with recurring events
Fixed 147583, 150018, 146882, 133317, 146737,146822, 147031, 146712, 147109, 147130, 146107, 146673 - Incorrect media filtering on background tab
Fixed 150015 - Minor bug changes
Fixed 99617, 119192, 119198, 137005, 145215, 147177
Version 3.16.02.0005 (December 21, 2016)
Version number overview:
Ariadne System: 3.16.02.0005
External Booking Service: 3.16.02.0005
Ariadne Database installer: 1.01.0000
Ariadne IUI: 3.16.02.0005
Ariadne Scheduler Service: 3.16.02.0005
Ariadne Sign Service: 3.16.02.0005
Ariadne Database upgrade script: 2.6.50
Ariadne Data Synchronization Service: 3.16.02.0005
- Data Synchronization Service doesn’t synchronize data for other time zones than the local time zone of server.
Fixed 105281
Version 3.16.01.0001 (September 15, 2016)
Version number overview:
Ariadne System: 3.16.01.0001
External Booking Service: 3.16.01.0001
Ariadne Database installer: 1.01.0000
Ariadne IUI: 3.16.01.0001
Ariadne Scheduler Service: 3.16.01.0001
Ariadne Sign Service: 3.16.01.0001
Ariadne Database upgrade script: 2.6.50
Ariadne Data Synchronization Service: 3.16.01.0001
- Add the Ariadne System logo to the web page’s browser tab “favicon”.
New 85749 - Automatically Daylight savings configuration
Fixed 69495 - Fixed error in the logo association
Fixed 79405
Version 3.15.03.0003 (March 17, 2016)
- Playlist redesign
New 14391 - Optimize preview
New 14842 - Changes of object in use must result in an update of the sign
New 14914 - New 14915 Ariadne logging timestamp
- Migrate the installer project from using InstallShield 2009 to InstallShield 2014
New 15037 - Media user interface and workflow redesign
New 15791 - Style-set editor improvements
New 16414 - Make version of Ariadne server components and exe, dll files the same as Ariadne IUI versions
New 16801, 55631 - Playlist file must not be updated by scheduler
New 26638 - Silverlight components not updated in browser after an upgrade
New 39690 - New login screen - with the possibility to display maintenance information and news
New 40647 - Update document for Ariadne 3 IUI
New 46843 - Move/change media event in time without losing media association
New 50379 - Ariadne Sign Service default log level
New 60680 - Include robots.txt in website to block search engines
New 61657 - Custom booking template for room-group
Fixed 14797 - Scheduler Service installer cannot use DNS name
Fixed 14798 - Ariadne Data Synchronization Manual - installer lacks log and database configuration
Fixed 14799 - Logo incorrectly scaled in templates and preview.
Fixed 14851 - Previews do not handle template z-index correctly
Fixed 14912 - Saving a recurring event in the past has no effect on signs
Fixed 61583 - Change logo association effect
Fixed 61650 - Conflicting meetings not handled correctly
Fixed 61652 - Cannot edit Video URL in media library
Fixed 61653 - Support for SQL Server 2008, 2008 R2
Removed
Version 3.14.05.0006 (January 18, 2016)
- Start date fields in templates not working
Fixed 15583 - Logo and Pictograms was scaled out of proportions
Fixed 15784 - Preview fails to display meetings
Fixed 18307 - Import errors with duplicated events
Fixed 18356 - Recurrence selection difficult
Fixed 18403 - Preview scales images incorrectly when in URL's
Fixed 18407 - Booking object fields for the same sign in two events
Fixed 36518 - When booking a second media event to the same layer and time, availability of stylesheet is unclear
Fixed 36706 - Cannot move a media event in time
Fixed 36758 - Moving an event from today not updated in signs.
Fixed 45003 - XML meeting imports do not always trigger wayfinding output
Fixed 46456 - Screen refresh during XML import
Fixed 46862 - Error when changing date of Guest Event
Fixed 50357 - Convert setup file from Install Shield 2009 to Install Shield 2014
Fixed 50532 - System has some issues when upgrading new versions
Fixed 52282 - Cannot upgrade Ariadne Sign Service from 1.3.9.2 to 1.3.9.10
Fixed 53117
Version 3.14.03.0003 (September 9, 2014)
- Preview of images in media tab and sub tabs
New 6877 - Support for Microsoft SQL Server 2012
New 7108 - Support for Microsoft Windows Server 2012
New 7109 - Cleanup media functionality
New 7110 - Default Wayfinding Roll on
New 11075 - Meetings missing in preview
Fix 11076
Version 3.13.04.0004 (November 1, 2013)
- Preview contents from digital signs
New - Delete media will not delete media that is associated with media events
Fix - Move meeting from one room to another.
Fix - Print bookings does not sort by date
Fix - Editor, delete button deletes whole text object instead of selected text.
Fix - Editor, text is not automatically wrapped when the user writes a long text
Fix - Editor save dialog must allow to save on top of existing image
Fix - Ariadne Sign Server generates large amount of trace logs
Fix - License file update resets the sign selection
Fix
Version 3.12.02.0001 (July 13, 2012)
- Media preview functionality on media sub-tab - asset names are now displayed as part of the preview field in the media sub-tab
New - Web frontend now supports Internet Explorer 9
Fix - Installer error on Windows 2008 R2
Fix
Version 3.11.08.0002 (December 14, 2011)
- Sign Tab time out at large customers
Fix - Print function for meetings over multiple days
Fix - IIS performance issue
Fix
Version 3.11.03.0004 (November 24, 2011)
- Recurring events, Ariadne IUI now allows
New- To delete a single booking in a series of recurring events
- To choose End Date for a recurring event
- To choose unlimited recurring events (room booking)
- Now possible to create meeting that extend over multiple days.
New - IUI gives a warning if a resource is not available for recurring booking
New - Support of PC-Signs as well as Modulex Signs
New - Support booking event with information written in Arabic characters
New - Improved DB indexing included
New - Performance of loading Sign tab has been improved
Fix - Line break in IUI editor now possible
Fix - Calendar sometimes disappeared
Fix - Scheduler service now installed with leading http://
Fix
Version 3.10.03.0003 (June 1, 2011)
- Norwegian and Swedish available for the booking interface
New - Editor can save images in editable format
New - Media events can be created back to back
New - More Microsoft Windows® Server platforms supported (lookup the Install Guide)
New - Loading animation included in booking interface
New - Passed the official Microsoft Windows® Server 2008 R2 and SQL Server 2008 R2 platform tests
New - Sign tab and background performance improved
Fix - Font selection in editor now match the fonts assigned to the customer
Fix - Sign information was hidden in the Sign Information area (customers with many signs)
Fix - Message now displayed correctly on the signs for multiple booking
Fix - Sync service removed layout events for UK, and US west coast customers
Fix - Once a month schedule files for all customers were empty
Fix - Some Ariadne2 -> Ariadne3 migration issues were solved
Fix
Version 3.09.13.0019 (November 24, 2010)
- Allow to replace an existing image in the media library
New - Verify if the customer exists or not before registering a sign
New - Include a link to Ariadne revision history in the Ariadne menu
New - Access rights to rooms and signs
New - Add –HH:mm format to default date/time when creating a new customer
New - Host name field added to Installer
New - Improved Design Preview
Update - Ariadne2 -> Ariadne3 migration tool now includes signs, sign info and playlists in migrated material
Update - Remove media sub tab under Event, Guest and Room main tabs
Update - Improve the performance on Background tab
Update - Default background missing when creating background event without assigning image or color
Update - Text lines shown as line break on signs
Update - Message not shown on the signs, if the background stops before the message stops
Update - Expanding space for note field in Print Booking
Update
Version 3.08.12.0023 (September 29, 2010)
- Event start and end time can be typed in manually
New - Flemish language included
New - A few special bookings from external booking files were not visible in the user interface
Update - Print bookings sometimes exceeded page width
Update - Some objects couldn’t be deleted in the image editor
Update - Some unlimited recurrences stopped
Update
Version 3.07.10.0018 (August 6, 2010)
- Way Finding, Visitor and Room template editors now included
New - Print Bookings
New - Copy event
Update - Unlimited recurring background stopped for certain external bookings
Update - Sorting rooms
Update - Could not load .gif and .jpeg pictograms
Update
Version 3.06.09.0005 (June 17, 2010)
- Ariadne2 -> Ariadne3 migration tool included
New - Preview included
New - Media library sorting
Update - Local admin language wrong
Update - Could not import .mgp and .mov files to the media library
Update
Version 3.02.05.0003 (March 18, 2010)
- Recurring events supported
New - Export and import customer available for administrator
New - External booking supported
New - Improved logging
Update - Revised graphical appearance
Update
Version 3.01.03.0003 (December 14, 2009)
- XML file format documented for 3rd party developers
New - Installer improved
Update
Version 3.01.00.0010 (November 3, 2009)
- Multilanguage support
New
Version 3.00.00.0000 (September 15, 2009)
- Initial release
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