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General information

All knowledgebase articles and information that are varied or mixed and cannot be categorized under one product can be found here.

  • Lifecycle for product support

    Our product support Lifecycle policy at Add-On Products can be used to determine the length of time our support will be available for our different software / product versions. Our customers can use t...

  • System requirement for all products

    The following software requirements should be met in order to allow our products to work properly System requirements for Ariadne System requirements for Digital Sign Service Server System requirement...

  • GDPR - Add-On Products handling of personal confidential data

    Add-On Products STAFF CODE OF CONDUCT To ensure staff members are effectively informed of what is required of them, Add-On Products has a Staff Code of Conduct (code) that identifies legal requirement...

  • Guide to download your software

    This document describes how to download your Add-On Products software from our customer portal. Step 1. Each customer is provided with an ALN number after purchase. This number is listed on the mainte...

  • GDPR Compliance

    Version 1.0 Statement Add-On Products will ensure that Resource Central will be GDPR compliant with GDPR targeted functionality by May 25, 2018 Introduction The European Union is increasing the protec...

  • E-mail or phone order template

    Please use the attached documents to confirm the requested assignment....

  • Software Development Life Cycle

    Add-On products, Software Development Life Cycle document....