The following software requirements should be met in order to allow Digital Sign Service to work properly
Windows Server 2012 (FULL) (Extended Support – see note *)
Windows Server 2012 R2 (FULL) (Extended Support – see note *)
Windows Server 2016 (FULL)
Windows Server 2019 (FULL)
Microsoft Exchange Server 2013 (Extended Support – see note *)
Microsoft Exchange Server 2016
Office 365 Business Essentials
Office 365 Business Premium
Office 365 Enterprise E1, E3, E4
Office 365 Education E1, E3, E4
Office 365 Government E1, E3, E4
Microsoft .NET Framework version 4.7.2
Google Chrome version 76 and above
SQL Express 2017
SQL Express 2019
SQL Server 2017
SQL Server 2019
By default, the Digital Sign Service is using the free Microsoft SQL Compact layer as the data store, for bigger installation we do recommend using a SQL Express or SQL Server for better stability and performance.
Please see the KB: Different database possibilities for Digital Sign Service for Server
Product support Lifecycle
Product support Lifecycle policy for Digital Sign Service can be found here
* Extended Support
Add-On Products offers Extended support to clients using certain “Out of Mainstream Support” Microsoft products with our software. This allows you to retain support access for your Add-On Products software while continuing to use older Microsoft products.
Whenever Add-On Products releases a new ‘major release’ (like version 7.0 > version 7.1 or version 7.1 > version 8.0), we will update our system requirements for the product to only contain Microsoft platform products versions, which are in Microsoft Mainstream support. See Microsoft Lifecycle Policy.
If you use a Microsoft product which has ended its mainstream support, you may still be able to be covered by our support – just purchase extended support for the Add-On Products product in question. For more information, please contact your reseller or us directly by sending an email by clicking here.