The following software requirements should be met in order to allow Resource Central to work properly
|
Server Components |
Requirement |
Operating System |
Windows Server 2012 (FULL) (Extended Support – see note *) Windows Server 2012 R2 (FULL) (Extended Support – see note *) Windows Server 2016 (FULL) Remark: Operating system is only supported in English language |
Software |
SQL Server Microsoft SQL Server 2012 SP4 (Extended Support – see note *) Microsoft SQL Server 2014 Microsoft SQL Server 2016 Microsoft SQL Server 2017 Remark: SQL Server is only supported in English language Exchange Server Microsoft Exchange Server 2010 (Extended Support – see note *) Microsoft Exchange Server 2013 (Extended Support – see note *) Microsoft Exchange Server 2016 Exchange Online Plan 1 Exchange Online Plan 2 Office 365 Business Essentials Office 365 Business Premium Office 365 Enterprise E1, E3, E4 Office 365 Education E1, E3, E4 Office 365 Government E1, E3, E4 Remark: Exchange Online plan with EWS Application support see Exchange Online Service Description These are the supported Exchange Servers confirmed by Add-On Products, but other editions will often also work. So do not hesitate to contact Add-on Products so we can clarify if your environment needs are supported. Important: It is required that TLS 1.2 is configured for CAS servers associated with Resource Central / Realtime Service. Other Microsoft .NET Framework version 4.5.1 RealTime Service Resource Central only works in cooperation with our application RealTime Service. For a list of requirements related to this application, please see RealTime Service System requirements |
Hardware |
Recommended hardware configuration depends on your company size. Find out minimal hardware requirement in the table below Small: < 50 users CPU: 2 cores, 2 GHz RAM: 4 GB Medium: < 500 users CPU: 4 cores, 2-3 GHz RAM: 8 GB Large: > 500 users CPU: 8 cores, 2-3 GHz RAM: 12+ GB Remark: You should have at least 1 GB of free space in the HDD for proper operation. The hardware specifications listed are the minimum required. You may have to increase the hardware capacity as and when the usage of product increases. |
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Client Components |
Requirement |
Software |
Operating system Windows 8.1 (Extended Support – see note *) Windows 10 Remark: These are the supported Windows versions confirmed by Add-On Products, but other editions will often also work. So do not hesitate to contact Add-on Products so we can clarify if your environment needs are supported. Browser Google Chrome version 40 and above Microsoft Edge Internet Explorer 11 Outlook Microsoft Outlook 2010 (Extended Support – see note *) Microsoft Outlook 2013 (32 and 64 bit) (Extended Support – see note *) Microsoft Outlook 2016 (32 and 64 bit) Other Microsoft .NET Framework 4.5.1 |
Product support Lifecycle policy for Resource Central can be found here
* Extended Support
Concerning supported platforms, overall we follow the Microsoft Lifecycle Policy (Mainstream Support End Date). This means that, over time, platforms fall out of support. When a Microsoft platform product (Exchange, Outlook, etc.) ends its mainstream support, we list this on the product revision history.
Rolf Szimnau
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