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Pre-Installation check lists for Resource Central 4.0 (O365 setup)

Service Account 

 No.

Check list

References

1

Create a service account (our suggestion is RCadmin) in O365 Cloud admin interface
  • Must have a mailbox
  • Cannot allowed to be hidden in the Global Address List
  • Must be added to the “View-Only Organization Management” group in O365.
  • Must allow login with Legacy authentication. (Must not have modern auth enforced)

2

Configure impersonation for RCadmin account
Refer to this article to know how to configure impersonation.

 

Resource Central (RC) 

 No.

Check list

References

1
Prepare server
Refer to this article for more details.
2
Enable required roles and features on the new server
Under Web Server
Under Management Tools:
     IIS Management Console
     IIS Management Scripts and Tools
Under Web Server
     Under Common http Features:
          Static Content

Under Web Server
     Under Application Development:
          .net Extensibility 4.5
          ASP.NET 4.5
          ISAPI Extensions
          ISAPI Filters
3
Resource and facility mailboxes
All the resource and facility mailboxes should be added to a distribution list.
4
Install pre-requisite softwares
Microsoft SQL Server
Information about Microsoft SQL Server is available here.
Note
  • The SQL server should be in mixed mode (Windows Authentication and SQL Server Authentication).
  • SQL account must have sysadmin rights.
  • We support SQL 2014, SQL 2016, and SQL 2017.
  • SQL 2012 is in extended support.

 

RealTime Service (RTS) 

No.

Checklist

References

1
Prepare server
Refer to RTS Installation Guide for more details.
2
Check your platform
Supported platforms are as follows:
  • O365 Business Essentials
  • O365 Business Premium
  • O365 Enterprise E1
  • O365 Education E1
  • O365 Government E1
  • O365 Enterprise E3
  • O365 Education E3
  • O365 Government E3
  • O365 Enterprise E4
  • O365 Education E4
  • O365 Government E4
3
Install prerequisites
  • Microsoft .net 4.7.2
  • Azure AD app with associated service principal.
    For more information, see this article.
4
Enable firewall exceptions
Refer to this article for more details.

 

Properties

Applies to: RC 4.0

Reference: TFS #118244; 188840

Knowledge base ID: 0213

Last updated: Jan 29, 2019

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