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KB0172 - Pre-Installation check lists for Resource Central 3.8 (On-Premise setup)


Service Account 

 No. Check list References
1 Create a service account (our suggestion is RCadmin) in Active Directory
  • RCadmin needs to have a mailbox
  • RCadmin is not allowed to be hidden in the Global Address List
  • Make RCadmin a member of local administrators group on the RC Web Server

RCadmin must be added to the “Exchange View-Only Administrators” group (Exchange 2007) or “View-only Organization Management” group (Exchange 2010 or 2013):
2 Configure impersonation for RCadmin account  Refer to this article to know how to configure impersonation.
3 Configure Send As right for RCadmin account Refer to this article to know how to configure Send As right.


Resource Central (RC) 

 No. Check list References
1 Prepare server Refer to this article for more details.
2 Enable required roles and features on the new server

Under Web Server

Under Management Tools:
     IIS Management Console
     IIS Management Scripts and Tools

Under Web Server
     Under Common http Features:
          Static Content

Under Web Server
     Under Application Development:
          .net Extensibility 4.5
          ASP.NET 4.5
          ISAPI Extensions
          ISAPI Filters

3 Resource and facility mailboxes All the resource and facility mailboxes should be added to a distribution list.
4 Install pre-requisite softwares

Microsoft SQL Server

Information about Microsoft SQL Server is available here.


  • The SQL server should be in mixed mode (Windows Authentication and SQL Server Authentication).
  • SQL account must have sysadmin rights.


RealTime Service (RTS) 


Check list



Prepare server

Refer to this article for more details.


Install prerequisites

Refer to RTS Installation Guide for more details.


Enable firewall exceptions

Refer to this article for more details.



Applies to: RC 3.8

Reference: TFS #42167

Knowledge base ID: 0172

Last updated: August 25, 2016

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